Our shipping policies for your convenience!
Free shipping within EU and Switzerland
Within the EU and Switzerland we provide free shipping for our customers!
Unless otherwise agreed, the goods will be delivered from our warehouse to your address within approximately 3-5 working days (within the EU) after payment has been received. Whenever possible we will provide you the tracking number of the delivery service.
Flat rate for international shipping – per purchase!
For every international shipment we are charging a flat fee of 35.- EUR. Per purchase! No matter how many items or packages your ordered, the price is fixed for your convenience.
We would like to point out that all information regarding the availability and shipping of products are approximate. Your order does not represent a guaranteed shipping or delivery date.
MAAX Life bears the risk for loss or damage of the merchandise until the customer has received it!
Custom duties / country specific import charges
If you order products from MAAX Life to be delivered outside the EU, you may have to pay import duties and taxes, which are levied once the package reaches the specified destination. Any additional customs handling charges have to be borne by you. We do not have any control on these charges. Customs regulations differ a lot from country to country. You should contact your local customs office for further information. In addition, please note that you will be considered as an importer when you place orders on MAAX Life and have to comply with all the laws and regulations of the country where you are receiving the products. The privacy of your data is important to us and we want to make our international customers aware that cross-border shipments may be opened and checked by customs authorities.
Possible deviations from country-specific standards
In case of international shipments, please note that the manuals, usage instructions and safety warnings may not be compiled in the language of the destination country, the products may not be designed according to the standards applicable in the destination country, specifications or labeling requirements.
You are responsible for ensuring that the product can be legally imported into the destination country. If placing an order on MAAX Life, the recipient is the importer and should ensure that all the laws and regulations of the destination country are followed.